Customer Service
How To Pay
We accept Visa, MasterCard and American Express credit cards and many more with US billing addresses. You will be prompted to enter payment information at the last step of checkout. Credit card information entered in the site is secure and safe. All orders placed on this website are encrypted, thereby protecting any credit card information that is submitted at the time of the order.
Sales Tax
All orders shipped from Michigan and will be subject to sales tax.Tax is estimated at the time an order is placed and a final calculation of the actual sales tax will be reflected on your order confirmation email and packing slip.
Shipping Methods and Rates
Orders are processed Monday through Friday in the order in which they are received.
We ship to all 50 U.S. States. Deliveries are scheduled from Monday-Friday . Please allow 1-3 days for order processing and at least 2 days for shipping. At this time, we do not ship to APO/FPO, PO Boxes, U.S. Territories or to international addresses.
Shipping Confirmation
After your order has shipped, you will receive a Shipping Confirmation email with tracking information so that you may check status of the order at your convenience.
Tracking Your Order
Once your order has shipped, you will receive a Shipping Confirmation email with a tracking number for your order. Please allow approximately 3-5 days for the processing and shipping of all orders.
Returns, Exchanges & Restocking Policy
We stand behind our products and will issue a replacement or credit if you are not satisfied with your purchase and notify us within 7 calendar days of receipt of product. A Restocking Charge of 35% will apply to all unused, unopened items returned where we have made no error in merchandising or shipping. We will issue a replacement or credit for legitimate Quality-related issues within two weeks from the date of sale or when applicable, within the expiration date of the product.
We will not credit the return of merchandise without a return authorization. Please email us for return information. info@nthdegreeskincare.com